Post by account_disabled on Feb 18, 2024 22:57:03 GMT -8
Today we speak with the managing director of svea solar in spain, daniel nilsson. We are curious, what would you highlight about the sales process of the photovoltaic industry in spain? Without a doubt the ignorance. Our clients often come to us with questions about laws and other purely practical questions about the installation process and photovoltaics. In reality it is the most logical thing, it is a very new sector of which there is not much culture yet in spain. But we are here to change it! How much does it cost to install solar panels? How is the proccess? How does it really work? It is very difficult to be able to set a price without a prior study. Each client is a tailored case and the costs will depend on the type of photovoltaic system chosen and the.
Square meters selected, among other factors. In addition, some of our clients come to us with many questions and curiosities about solar panels. We have a very important pedagogical task ahead of us before closing a sale. In the end, an investment in a photovoltaic system means financial savings, but it also contributes Phone Number List to the reduction of carbon dioxide emissions and a better climate future for everyone. What does svea solar offer to improve your customers' experience? The typical customer until today has been the solar panel enthusiast, with a high degree of knowledge in the sector. In the future, regular customers will attach greater importance to service and we base our differential value on this, offering a more accessible solution for the customer. There is a need for fewer industry technicalities that can alienate potential buyers and more solutions in a language that the consumer easily adopts.
What roles and functions are important for that to happen? So that the client knows that they are in good hands, our team is made up of experts in solar energy and photovoltaic panels. In particular, the figure of installers plays a main role in the customer experience, since they are the ones who spend the most time in our customers' homes. They are the main ambassadors of the svea solar brand. In addition, we attach great importance to after-sales service: helping the new “self-consumers”, whom we call power shifters, to understand, measure and analyze their electricity consumption and advise them on how to save will make their process of switching to solar energy much more satisfactory. . This is our main objective. What is svea solar's focus for 2021? Right now we are focused on simplifying and reducing our processes to make it easier for customers.